Troubleshooting, Maintaining & Repairing PCs

Author: Stephen J. Bigelow
List Price: $59.99
Our Price: Click to see the latest and low price
ISBN: 0072132728
Publisher: McGraw-Hill Osborne Media (16 August, 2001)
Sales Rank: 68,646
Average Customer Rating: 4.52 out of 5

Customer Reviews

Rating: 5 out of 5
This guy really knows his stuff.
When I started in the pc industry over 13 years ago the fastest pc on the market there was 286/16 and the DOS was version 3.3 and there was Windows 3.0 was just coming out. Staying current with technology was a whole lot easier then. But as things change everyone needs a helping hand and this book is the hand.

Expecting Stephen Bigelow to once again produce a book that should be required reading for all technicians of all skill levels is becoming status quo. Once again the author has put together 2,000 pages packed with information that not only helps with the A+ exam but also the CST exams.

From monitors, operating system and boot processes, tape backups, batteries, the BIOS and buses to CD-rom technologies, chipsets, CMOS, troubleshooting, data recovery, RAID and DVD you have only covered 600 pages.

Along with those topics comes Error Codes, cooling devices, floppy technologies, hard drives, gaming, keyboards, memory and this gets you to page 1065. From there you move to mice, modems, 300 pages of troubleshooting techniques covering over 2000 problems and solutions.

Wrapping all this up are chapters for sound cards, SCSI and preventative maintenance. The cd-rom included has over 100 shareware and demo programs to try out. There is also 10 additional chapters on the cdrom not in the book covering topics like USB, touchpads and virus software.


Rating: 5 out of 5
Truly outstanding, and it pays for itself
This is one of the finest books on PC troubleshooting ever written. Each chapter contains a list of symptoms, suggestions, and solutions in an accessible format, helping a technician solve even the most obscure hardware problem quickly. Any book that keeps you from looking like a fool in front of a customer is worth its weight in gold (and it hasn't let me down yet).

This book is also good for aspiring technicians, presenting exhaustive (but not overwhelming) coverage of topics you are sure to see on the A+ or CST exams. The author is kind enough to include useful diagrams and historical tidbits throughout the work, making the arcane comprehensible and the boring bearable. How many computer books can you think of that accomplish such a feat?

Mr. Bigelow, if you're reading this, I would like to thank you for producing such a wonderful book. Suggesting it to others is the least I can do.


Rating: 5 out of 5
PC repair for everyone, even computer illiterates like me
I'm not a computer technician. Heck, I can barely operate a computer! I "grew up" (computer-wise) with Macs, which never seem to need fixing and seldom wear out, but because my husband had a typical PC person's prejudice against Macs, I started using PCs. Toshibas, IBMs, Dells -- each and every one sooner or later had problems. Tired of talking to technicians from Wales to Holland, I decided to take an online course in computer repair and this book was required reading.

Voila! Help at last.

Information is thorough and easy to find. Fixes work.

If you HAVE to have a PC and you run into problems, this is the book to have.

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