Value Stream Management for the Lean Office
Author: Don Tapping, Tom Shuker, Don Shuker
List Price: $45.00
Our Price: Click to see the latest and low price
ISBN: 1563272466
Publisher: Productivity Press (December, 2002)
Sales Rank: 7,937
Average Customer Rating: 4.5 out of 5
Customer Reviews
Rating: 5 out of 5
Great Lean Office Workbook!
This book conveys the essence of how a Lean Office can be achieve. It does a superb job of introducing the concepts and provides practical approaches to solving administrative work flow problems utilizing Lean tools. Highly Recommended, best one out there!
Rating: 4 out of 5
What a welcome addition to the world of lean!
This book is such a welcome addition to my book shelf. I tried so hard last year to try to translate manufacturing value stream mapping to the transactional world and found it very difficult. This book simplifies the approach incredibly. There are some typos in the book as well as one figure that is missing some icons. The bad part about the book is that it does seem to spend a lot of time saying the same thing over and over and over again while skipping over some very important VSM concepts like dealing with multiple flows, etc. You need to have a good background in VSM and lean in order to absorb this book easily. I appreciate the fact though that the authors try to demonstrate the tools on three or four examples throughout the book, but why not put in a few other case studies all the way through???!!! I hate having just one complete case study like in the book Learning to See. Not all situations are the same so having several examples can be very helpful. Similar Products
Value Stream Management
Lean Thinking : Banish Waste and Create Wealth in Your Corporation, Revised and Updated
Who's Counting? A Lean Accounting Business Novel
Office Kaizen: Transforming Office Operations into a Strategic Competitive Advantage
Book Index