Toxic Sludge Is Good for You!: Lies, Damn Lies and the Public Relations Industry

Author: John Stauber, Sheldon Rampton
List Price: $17.95
Our Price: Click to see the latest and low price
ISBN: 1567510604
Publisher: Common Courage Press (October, 1995)
Sales Rank: 28,480
Average Customer Rating: 4.45 out of 5

Customer Reviews

Rating: 5 out of 5
If only this book were standard curriculum in the schools!
This book is one of the most eye-opening things I have ever read, and given how much I read that is saying a lot! As a person who has worked in PR as a lobbyist (in my case for a state university), I was already somewhat acquainted with, and disgusted by, the general processes used by the industry. This book, however, put a whole new spin on things. The concrete examples of some of the PR fiascos that have been used on the American people were depressingly explicit. Yes, this book is one-sided. It never pretends not to be. It is also a must-read for anyone who views the media. If you read this book, you'll never read a newspaper the same way again. Does the book add to one's cynicism? Yes, but sometimes cynicism is a preservational force. This is one of those times.


Rating: 5 out of 5
A Guide to Corporate Spin
John Stauber and Sheldon Rampton have set themselves a crucial task. As editors of the quarterly PR Watch, they regularly report on the often negative influence that the public relations industry has on the debate on public issues, especially PR firms' efforts on behalf of corporations which are battling public interest activists. This superb and concise book is largely based on that reporting.

The ills documented in "Toxic Sludge is Good for You" are too numerous to give any kind of complete summary here--a few examples must stand for the whole:

-One approach is the "divide and conquer" method of splitting a coalition of activists, by finding ways to buy some of them off. For example, Candy Lightner, the fonder of MADD, was taken out of the fray when she became a lobbyist for the American Beverage Institute.

-Another fruitful method is the "astroturf" tactic, which involves the creation of a carefully controlled, phony grassroots group to front for corporate interests. An example is the "National Smokers Alliance," created by PR giants Burson-Marsteller on behalf of Philip Morris.

-We also learn about attempts to cloud debate on scientific and technical issues. Many corporations have benefitted from the "expertise" of the American Council on Science and Health, a deceptively-named industry front group which can be counted on for pronouncements on the perfect safety of all sorts of chemicals and food additives, and on the nutritional benefits of eating fast food. Stauber and Rampton document a particularly duplicitous attempt by the ACSH to fudge cancer statistics and make it appear that cancer rates are falling, not rising.

-Worst of all are the outright fabrications. Some readers may recall the aftermath of Saddam Hussein's invasion of Kuwait, when a teenage Kuwaiti girl told a Congressional committee a chilling tale of Iraqui soldiers killing babies in a hospital in Kuwait. Only much lager was the girl revealed as the daughter of Kuwait's ambassador to the US, and her testimony as a pack of lies scripted by PR giant Hill & Knowlton.

So what is one to do in the face of this relentless spin. Surely part of the solution is to be aware, first, of the existence of the negative influence of corporate PR, and second, of the identities of some of the key perpetrators. Stauber and Rampton's book will help readers gain that awareness. It is, as previous reviewers have noted, especially essential reading for environmental and other activists whose efforts may make them the targets of corporate spin campaigns.


Rating: 4 out of 5
I have three words: beautiful, researched, moving.
See, long ago (how long? More than one hundred years...) advertising, and not circulation (that small fee you pay when you buy a magazine or daily newspaper) was already the number one source of income for most newspapers. Is it too difficult to predict that advertisers can exert power over publishers?
And when you learn from this book that 10 out of the top 15 Public Relations firms (already back in 1994) are owned by advertising firms, and you do the math, I believe you'll then find easy to understand why some unpleasant news don't find their way through the "free" press...

This book is extremely well researched; it pushes you to think twice at problems; it is a good handbook on how to spot deceit; it is a source of hope.
It is also somewhat scary and somewhat difficult as well (many quotations save the authors from lawsuits but slow the reading speed; there are topics on international politics; there's some reasoning about chemistry...) so I don't recommend it to the average reader (choose "Trust us, we're experts" by the same authors and "Influence" by Robert Cialdini first, then come back and dig this one).

Quotations follow:
"The radioactive waste from nuclear power plants contains the deadliest substances known. It consists mostly of spent fuel which, although it is no longer suitable for generating power, will remain radioactive and lethal for over 100,000 years."

"The business class dominates government through its ability to fund political campaigns, purchase high priced lobbysts and reward former officials with lucrative jobs."

"When an issue is actually coming up for a vote, [this direct-marketer] turns to his phone banks: 'Phones are for speed. Another advantage of phones is that it's really flexible. You test mail, get results in three weeks, and make adjustments. With phones you're on the phones today, you analyze your results, you change your script and try a new thing tomorrow. In a three-day program you can make four or five different changes, find out what's really working, what messages really motivate people, and improve your response rates'. "
Everybody hates junk mail and junk phone calls. Problem is, this stuff works...

"Every day 20 million Americans tune in and turn on to the Limbaugh talk radio show, which is aired on 650 stations across the United States. However, few people realize the degree of technologically sophisticated orchestration behind Limbaugh's power. [Someone] explained how his coalition used paid ads on the Limbaugh show to generate thousands of citizen phone calls urging legislators to kill health reform. First, Rush would hip us his 'dittohead' fans with a calculated rant against the Clinton health plan. Then during a commercial break listeners would hear a anti-health care ad and an 800 number to call for more information. Calling the number would connect them to a telemarketer, who would talk to them briefly and then 'patch them through' directly to their congressperson's office. The congressional staffers fielding the calls typically had no idea that the constituents had been primed, loaded, aimed and fired at them by radio ads on the Limbaugh show, paid by the insurance industry, with the goal of orchestrating grassroots opposition to health reform".
One wonders (might I add?) how naive and unfit for the job American congresspersons are! They just don't know a trick played on some 20 million fellow citizens!?

Do you know SLAPP lawsuits? They are Strategic Lawsuits Against Public Participation, their goal is to force the defendant to run up huge bills: and shut up, of course. And what happens if lawsuits fail?
"And if lawsuits fail, some anti-environmentalists urge even stronger tactics. Former Interior Secretary James Watt (who in 1996 pleaded guilty to trying to influence a Federal grand jury) told a gathering of cattlemen in June 1990, 'If the troubles from environmentalists cannot be solved in the jury box or at the ballot box, perhaps the cartridge box should be used.' ".

There are tens of quotable lines in this book, I just think those above are enough to give you some clue about its relevance.

I tried to imagine how to describe a country where less than half the citizens bother to vote, politicians get massive amounts of money from corporations (why? and what's the compensation?), consumers lemmingly follow what the media tell them. I have three words: apathy, greed, gullibility. This book is a very effective antidote.

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