Robert T. Murray
The book's marketing principles were apparently discovered after the authors spent a little more than six years studying 1045 brands who were all in the top fifth percentile of their industry in terms of consistent growth. The research was supposed to identify the characteristics that separate these winning brands from others. Yet the authors did not look at non-winning brands.
Oddly, the book gives almost no information on this major "research" programme and how the winning brands were studied. But it alludes to in-depth development of case studies, and the book is littered with little example case studies. This is rather amazing productivity since simple maths tells us that the authors had little more than two days per brand. Just a few days to uncover the reasons behind each brand's success. Reasons that had apparently previously remained secret for many years, certainly at least to all of these brands many many competitors.
The book presents 26 supposedly universal laws that winning brands are said to adhere to. AIncredibily all of these refer to re-positioning the brand through a change in advertising campaign. Apparently, distribution, pricing and product strategies were not responsible for the growth success of any of the brands the authors' studied. Which reminds me of that old joke about how advertising agencies react to marketing problems (the book's authors work for an advertising agency): "I'm not sure what the problem really is, but the solution is definitely advertising".
None of the so called "principles" are extraordinarily new or radical (as the emails promised). These 26 principles are things like:
The magic principle - capture the 'intriguing implausibility' within your brand that makes your competitors look boring.
The spirit principle - add a spirit to your brand that implies superior quality (the 'right' spirit) and polarizes your competitors (the 'wrong' spirit).
In spite of all the talk of universal laws that are easily applied, these "principles" are not expressed in terms of scientific laws, ie, "if this...then this". Nor are they expressed in terms of normative principles, ie, "in this situation a firm should do x". Just how a manager is supposed to use them is not well described - the hint is obvious, employ the authors, they know how.
It is perhaps not surprising that a book which consists largely of anecdotes and marketing "war stories" would contain many contradictions. Folk-lore often does: "many hands make light work" and yet "too many cooks spoil the broth". In addition to such inconsistencies this book contains faulty logic and out-right errors.
On page one the book begins with a humdinger. It attempts to describe the challenges that modern marketers face including that "low or negative birthrates in the United States, Europe and Japan will reduce the number of consumers by half in the next two generations". That half the population of the developed world is about to disappear should be of great concern, and not just to marketers !
On page two the authors claim that generic brands are experiencing the strongest growth worldwide. Yet the book lists no generic brands amongst its 'winners'.
The authors begin by saying you can apply their discovered principles "to any product...in any industry to increase sales and market share reliably". But soon they back away from stating that this book has all the answers: "there are no guarantees in life and none in marketing" (p.13); and yet on the very next page they state that "the growth codes in this book point to sure-fire strategies". The authors seem to have a unique and flexible interpretation of the word "sure-fire".
This book make bold claims and, not surprisingly, it massively under-delivers. At its worst it is nothing more than a blatant attempt to sell the advertising and consulting services of a particular company. It offers no real insight into what makes some brands more successful than others.
What it does offer is a long list, for a short book, of stories about brands that changed their advertising message in an attempt to 'cut through' and/or reposition the brand. How reliable these stories are is anyone's guess. Especially the claims of achieved results. Some of the stories are entertaining, but there are too many and even these short cases begin to bore, and there are a surprising number of anecdotes about the Prussian army. So readers beware.