When I Say No, I Feel Guilty

Author: Manuel J. Smith
List Price: $7.99
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ISBN: 0553263900
Publisher: Bantam (01 January, 1985)
Sales Rank: 3,318
Average Customer Rating: 4.82 out of 5

Customer Reviews

Rating: 5 out of 5
Learn assertiveness skills with this excellent manual.
I am a psychologist working in a college counseling center, and this is the number one book on assertiveness that I recommend to my clients. Dr. Smith begins by describing "Your 10 Assertive Rights," a reminder that we all have a right do such human things as say "I don't know" and change our minds. He then introduces various assertiveness strategies one by one, starting with the very basic skill of persistence (AKA the "broken record" technique). For each strategy, Dr. Smith presents a short dialogue vignette to help you better understand how to apply that technique to real life. Once he has thoroughly taught all of the individual techniques, Dr. Smith puts them all together and addresses assertiveness in different types of situations--ie, with your family members versus with your boss. This is a great book for anyone who is tired of not being able to say "no" and ready to learn how to change their behavior.


Rating: 5 out of 5
excellent for dealing with others and insecurities
I found this book to be excellent in helping me, making my own decisions about myself and not worring about how others felt about everything I did in my life, I found I don't have to account to anyone except myself and God for what I do with my life and how I handle it. I gave me the format to be able to tell people how I felt without feeling quilty about it. Even if I did have to repeat myself over and over.At this time of reading I was going through the fact that I just was diagnoised with breast cancer, and it helped me deal with myself and others especially family. Basically it help me accept it. Thank you for writing the book and me able to read it. Highly recommended.


Rating: 5 out of 5
A Very Practical Guidebook
This book goes far beyond theoretical principles on how to be more assertive. It gives numerous sample dialogues which reflect everyday situations. One practical method is the use of fogging. You implicitly agree with the critic in order to simultaneously deflect the criticism without resorting to hostility. In this book, you learn how to be assertive in relatively impersonal situations (such as dealing with a persistent salesman) as well as closer ones (such as negotiating with an employer, or conversing with a dissatisfied spouse). A teacher can learn, using this book, how to cope with students who try to manipulate her into changing their grades on an "unfair" test.

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