Work Rage: Identify the Problems, Implement the Solutions

Author: Gerry Smith
List Price: $19.95
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ISBN: 0006385494
Publisher: Harpercollins Canada (March, 2000)
Sales Rank: 859,296
Average Customer Rating: 5 out of 5

Customer Reviews

Rating: 5 out of 5
Very Informative
I am Vice President of the Canadian Union of Transportation Employees Local 1 and upon hearing about this book through an interview of the author on the CBC radio; I immediately ordered myself a copy. I thought that it might lend insight into some of the conditions faced by our members and myself at our place of employment. I was correct in my assumption and the parities between many topics in the book and the situations faced by our members daily is uncanny. I felt that the author was speaking directly to many of our problems.

There were areas covered in the book that covered industries unfamiliar to me but I still found reading about the issues of other workers to be an interesting learning experience. I will be recommending this book to my membership. This is an excellent book for both employers and employees to gain insight into this frightening and escalating phenomenon. The author explores many aspects of work rage including identifying possible perpetrators, causes, prevention and more. I consider this book to be a valuable contribution to my library.

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