Quality of products - Books
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Apparel Manufacturing: Sewn Product Analysis
Managing Customer Value : Creating Quality and Service That Customers Can See
MANAGING QUALITY : THE STRATEGIC AND COMPETITIVE EDGE
Managing the Total Quality Transformation
The Turnaround Experience: Real-World Lessons in Revitalizing Corporations
The Myths of Japanese Quality
Managing Quality: An Integrative Approach
The Discipline of Market Leaders: Choose Your Customers, Narrow Your Focus, Dominate Your Market
Management: Quality and Competitiveness
Out of the Crisis
Selling It: The Incredible Shrinking Package and Other Marvels of Modern Marketing
Touchstones: Ten New Ideas Revolutionizing Business (New Directions in Business)
What Customers Value Most : How to Achieve Business Transformation by Focusing on Processes That Touch Your Customers: Satisfied Customers, Increased Revenue, Improved Profitability
Improving Workforce Basic Skills: The Foundation for Quality
Beans: Four Principles for Running a Business in Good Times or Bad
Full Price: Competing on Value in the New Economy
Extraordinary Guarantees : Achieving Breakthrough Gains in Quality & Customer Satisfaction
It's About Time: A Fable About the Next Dimension of Quality
I Know It When I See It: A Modern Fable About Quality
Warranty Cost Analysis
Product Warranty Handbook
Spirit of Manufacturing Excellence: An Executives Guide to the New Mind Set (Dow Jones-Irwin/Apics Series in Production Management)
Critical SHIFT: The Future of Quality in Organizational Performance
The Product Development Challenge: Competing Through Speed, Quality, and Creativity (A Harvard Business Review Book)
The Race
Manufacturing in America: A Legacy of Excellence
Reducing Process Variation: Using the DOTSTAR Problem-Solving Strategy
Purchasing Strategies for Total Quality: A Guide to Achieving Continuous Improvement (The Business One Irwin/Apics Series in Production Management)
Know Your Customer: New Approaches to Understanding Customer Value and Satisfaction (Blackwell Business Dimensions in Total Quality Series)
Step-by-Step QFD: Customer-Driven Product Design, Second Edition
Trading Up: The New American Luxury
Book Index